Legal & Privacy
Privacy Policy
This privacy policy explains how Worsthorne Dental Practice handles personal information provided by patients, prospective patients and website visitors.
Who we are
Practice nameWorsthorne Dental Practice
Data controllerWorsthorne Dental Practice
Address93 Lindsay Park, Burnley BB10 3SQ
Phone01282 458340
Information we may collect
- Your name and contact details.
- Appointment enquiry details submitted through our website.
- Information you provide when contacting the practice.
- Dental and medical information required to provide care.
- Payment and billing information where applicable.
- Website usage information, such as pages visited and browser information.
How we use your information
- To respond to enquiries and appointment requests.
- To provide dental care and related patient support.
- To keep accurate patient records.
- To manage billing, payments and administration.
- To meet legal, regulatory and professional obligations.
- To improve the performance and security of our website.
Legal basis for processing
We process personal information where it is necessary to provide care, respond to enquiries, comply with legal obligations, maintain accurate clinical records, protect patient safety and manage the practice.
Sharing your information
We only share information where appropriate, necessary and lawful. This may include dental laboratories, referral practices, hospitals, NHS services where applicable, payment providers, software providers, regulators, insurers or legal advisers.
How long we keep information
We keep patient records and related information for as long as required for clinical, legal, regulatory and professional purposes.
Website enquiries
If you submit an enquiry through our website, the details you provide may be sent to the practice team so they can respond. Please do not submit urgent medical or dental emergencies through the website contact form.
Contact the practiceYour rights
You may have rights to access, correct, restrict or request deletion of certain personal information, subject to legal and clinical record-keeping requirements.
To make a privacy request, please contact the practice using the details on this page.
Complaints
If you have a concern about how your personal information is handled, please contact the practice first so we can look into it.